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CONDITIONS OF USE

 

Welcome to Optika Luna online store!

 

GENERAL TERMS

With this General Terms of use of this website and the use of services of Webshop (“Terms and Conditions”) it regulates the use of the website by users, and the use of services Webshop.

The General Conditions, the following terms have the following meanings: OPTIKA LUNA means Očna optika Luna Ltd., headquartered in Zagreb, J. SlavensKog 1, registered in the Commercial Court in Zagreb under the registration number (MBS) 080680647, VAT 01703143622.

PRODUCTS means all prescription frames, sunglasses, contact lenses, accessories that are listed on the website, which are original and unused, a fully certified and guaranteed. They come in original packaging.

SITE means all web, or Internet sites owned by Optika Luna.

USER means any person resident in Croatia or abroad which is accessing the website.

Webshop service is a service that enables all users to buy products through websites.

By accessing the website through the appropriate technical means of access and their use, every user agrees to comply with these General Terms and Conditions and agree to be subject to the provisions hereof. Also, the use of all Internet pages that belong to the domain www.optika-luna.hr, it is considered that the users are familiar with these Terms, and that they fully understand and accept them.

Users are required to regularly check the Terms and it is considered that users by using the Website of Optika Luna ie. webshop or any portion thereof, at any time, are familiar with the current Terms of use and that they have understood and accepted in its entirety. The users themselves are responsible for the consequences of non-compliance with this provision of the Terms.

 

LIMITATIONS OF USE AND LIABILITY

User agrees not to:
– use the website in any manner contrary to applicable regulations;
– enter on the website or distribute through the website any content which is contrary to the applicable laws, including, but not limited to, harmful, threatening, harassing, vulgar, pornographic content, content that hatred and racial hostility, content which violates other people rights and interests and the like;
– modify, delete or destroy any data on the web site;
– use the website for violating the rights of third parties, including for violation of secrets, intellectual property rights or other rights or interests of third parties;
– use the website to send electronic mail contrary to these General Terms and Conditions;
– enter or distribute through the website any illegal software, including, but not limited to viruses, spyware, trojans, or the like.

The documents, data and information published on the web site may not be reproduced, distributed or in any way use for commercial purposes without the express consent of Optika Luna or in any manner that may cause damage to Optika Luna or any third party. The documents, data and information published on this website can only be used for individual needs while respecting copyright and proprietary rights and the rights of third parties.

Using the contents of this web site user accepts all risks arising from the use of the website and accepts to use website content exclusively for personal use and at your own risk.

Optika Luna fully disclaims all responsibility in any way arising from, or is in any way related to the use of the website, for any user action by use or misuse of the web page, and for any damage that may arise for user or any third party in connection with the use or misuse of the website content.

Optika Luna reserves the right to modify the content of web pages, the right to discontinue the website, and the right to restrict access to the website, all without notice and will not be responsible for any consequences arising from such changes, removal or restrictions.

Optika Luna will not be responsible for any consequences arising from the unavailability of the website for any technical reasons.

Optika Luna reserves the right to change the prices of their products.
Optika Luna reserves the right to prevent access to websites all IP addresses (or users) that engage in actions contrary to these General Terms and Conditions, and on this basis will not be held responsible.

Optika Luna in any way isn’t responsible to users for the costs incurred by using computer equipment and telecommunication systems to access the website and webshop service.

 

NOTES RELATED TO ORDER PRESCRIPTION GLASSES

When ordering prescription glasses, clicking buy you agree that you fully understand what you ordered and read out the information about what is and how is the best, given the nature selection of eyeglasses lenses. For this reason it is best, if you are not sure when choosing, to contact us, so we can help you to choose the best.

Optika Luna reserves the right to contact you return after ordering prescription glasses, in case you have selected items together badly affect the final appearance and functionality of glasses or simply to determine the accuracy of orders. All with the aim to get you the best possible product and the best possible performance.

Prescription glasses are custom made for specific client. They are consistent with Regulations on the essential requirements, classification, registration of producers in the register, the registration of medical devices in the register of medicinal products and evaluating consistment of medical devices (NN no. 84/13).

Warranty period is starting from the day of buying. For prescription glasses and contact lenses warranty period depends on the guarantee of the manufacturer of the frame and prescription lenses (warranty period is one year), except for the model with discount or on sale.

Prescription glasses are medical product for special purpose, and they are made for individual client by his/hers prescription. Because of that you can’t cancel the order with them and we don’t return money for orders like that. If we determine that something’s wrong with the product like that after you got it, we will exchange it with the new one.
Guarantee is not admitting:
– if the product is damaged mechanically or chemically
– if the damage on product is result of improper handling
– if the repairs was doing unauthorized person
– if the client do not have a bill, or warranty sheet

If you have any doubts or questions, please contact us by mail: info@optika-luna.hr or by the phone +385 1 3882 376.

 

STATEMENT ON THE PROTECTION AND COLLECTION OF YOUR PERSONAL DATA AND THEIR USE

Optika Luna is obliged to protect personal dana of buyer/user, on the way that collects only necessary, basic information about buyer/user which are necessary to fulfil our commitments. Optika Luna will inform buyers/users about the way of using collected data and give them a choice to decide about using their data. All data are strictly guarded and are available only to employees of Optika Luna which they need to perform their duties (include process your order and deliver the desired product).All employees in Optika Luna and business partners are responsible for respecting the policy of protecting personal data.
Enter and transfer of personal data and credit card number is protected by the highest security standards which provides WSpay ™ system for on-line credit card authorization in accordance with the requirements of credit card holders and credit card brands and PCI DSS standards. Authorization and payment of credit card works using the system WSpay ™ for authorization and payment card in real time. For more information about safety and security of your personal data, please chek Statement about privacy and safety, Payment conditions and all about Cookies.

 

INTELLECTUAL PROPERTY

The user accepts that the full text of web page exclusive property of Luna Optics or its authorized persons.
By using the website user gives limited, non-exclusive, non-transferable and revocation of licenses for the use of the web page in a way that they are inspected for personal purposes.
For the avoidance of doubt, Optics Luna expressly reserves and does not transfer to the user any other rights to the content of Web pages, and prohibits the use of the web site, except as provided in these General Terms and how it eventually allowed by the instructions on the webpages.
The user in particular has no right to remove, copy, modify, edit, distribute, display, delete, send, sell, resell, adapt, modify content, create derivative works, include to other Internet sites or media or use in any manner other than for personal use for home use.
If this is expressly permitted on the website, the user will have the right to download certain content. In such a case, the user agrees to use such content exclusively for personal use, and that in relation to such content entirely comply with the provisions hereof.

NOTE:
Optika Luna does not guarantee that photos of products fully comply with the appearance of the product itself. To possible unintentional mistakes in the description of the product we will not respond. There may be differences of real products and photos of the product and the products described on this site if the manufacturer modify any of the characteristics or content of products. All descriptions are regularly and thoroughly checked. In any case, do not hesitate to contact the info@optika-luna.hr for more information and additional product photos.

 

OTHER TERMS OF USE

Optika Luna is not responsible for any damage that may occur to the registered user and third parties:
– do to unauthorized use of user names and passwords, or is associated with such use,
– in connection with the use or misuse of the webshop services, if the damage was not the fault of Optika Luna.
Optika Luna is not responsible for any damage that may arise from an interrupted Internet connection while using the webshop service.
For use webshop services will apply the provisions of the applicable Law on Electronic Commerce and other laws relating to the provision and use of webshop services.

 

MODIFICATION OF THE GENERAL TERMS

Optika Luna reserves the right to modify these General Terms and Conditions without notice. Registered users are required each time they use the website, and particular webshop services, check the applicable General Terms and Conditions. Valid general terms will be published on the web site.
To use the webshop service are valid general terms, in force at the time of receiving the price of the ordered product. Any disputes that may arise from these general terms shall be settled before a competent court in Zagreb.
Documents published on this website may be copied only for noncommercial purposes and only for individual use, with respect of all copyright or other proprietary rights and all stated restriction of rights.

 
Conversion statement

All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.

These conditions are published on 1 October 2014 at www.optika-luna.hr.

 
For any additional questions, comments or suggestions, please contact us by e-mail: info@optika-luna.hr.  

Have a nice shopping! :)